Friday, August 21, 2009

Tracking Your Twitter Influence

It's easy to assume that everyone on Twitter reads every update and clicks on every link you post in your tweets, but that is simply not true.  If you're using Twitter for your business, it's important to measure the reality of your influence and not rely on your perceived influence.

One way to track the statistics for click-throughs is to use a URL shortener that also offers analytic services. Bit.ly and Su.pr are two good ones, with Su.pr being the more detailed of the two as it is tied directly to the StumbleUpon community and offers more features.

measuring twitter for business

For example, I recently tweeted about a particular blog post Marcy Blum wrote on wedding trends that she'd like to see die. I shortened the link to her post using Su.pr. From that I can see that the link was clicked on 558 times and retweeted 23 times and I can see the specific days the traffic was generated. I can even see who retweeted it and the number of click-throughs their respective retweets generated.

twitter analytics

One of the interesting things about tracking this type of information is that it also shows you the sphere of influence other people have within your Twitter circle. In this particular case, it was interesting to note that some of the people whom are often not viewed as an "important" or "top" person in the wedding industry generated more click-throughs and interest with their retweet of the link than some of the other people who are often perceived to be more powerful or more influential.  In fact, many of the people who generated the most click-throughs had the lowest amount of followers of the group of people who retweeted the link. Influence comes in many shapes and sizes, and tribes do as well. Don't get sucked into the myth that you should only tweet with "important" people or that the people with the most followers are the most influential.

On a somewhat humorous note, in that tweet, I accidently typed Marcy's twitter name as @marcylu instead of the updated @marcyblum. While this mistake generated a link to a dead Twitter page instead of her live one (sorry, Marcy), it was funny to see how many people posted the link as if it was their own original tweet instead of as a retweet, but failed to correct the spelling of her name. 

Measuring your participation in social media is critical in creating an effective strategy as it relates to your business.  Do you have metrics in place or are you shooting in the dark?

11 comments:

Becka @Studio222 Photography said...

That's awesome. Thanks for the share. I've been using tinyurl but I'm excited to be able to get all the extra info using this new one.

Kelly, Your SW Florida Destination Wedding Planner said...

Simply great.

jess said...

I just discovered the features of bit.ly yesterday and found it so interesting. Funny you should post this right after I happened upon this cool and useful little tool :)

Michelle Loretta said...

This is REALLY great!!! I've been dying to know these sorts of metrics. Wow... I could really be in number/data heaven! :) Thanks.

Amy - The Hidden Garden said...

thanks for the info Liene....you are such a resource of info!! thrilled to have met you!

cHill Weddings, LLC said...

Wow! Thanks Liene. This is very helpful.

Lollipop Events and Designs said...

Great info, thank you!!!!

Bridget said...

Thanks for another great article. I've been trying to decide what is the best way to treat Twitter, as opposed to blogging or Facebook. Am I wrong to treat blogging and Facebook more formally, and while still being professional, to treat Twitter as a "behind-the-scenes" feed. What's going on in the office, what we're up to, without being THAT self-promotional. It's a hard balance to reach. Liene, any tips?

Meg Roberts said...

As was said in some other comments, bit.ly is another great URL tool that provides metrics. I like bit.ly because you can create a free account to track all of your Tweets and it keeps an ongoing record of how many individuals those Tweets reached.

Another tool that tracks similar data is TweetReach.com - only this allows you to track Tweets without URLs. Here, you can copy and paste your Tweet and get total impressions for that message. Unfortunately, this only works with Tweets posted in the past week - but it's a good tool, regardless.

nole @ oh so beautiful paper said...

Great advice as always Liene - thanks!

Juliet Douglas said...

Thank you for sharing!