On Listening

Saturday, June 25, 2011

One of the reasons for paying close attention to what is being said is simply that it is courteous to do so. But there is a selfish reason too . . . the way you listen has a great deal of control over the way people talk to you. Intelligent listening on your part helps the speaker to express what he has in mind and thus makes him more able to give you information you may need. How you listen therefore has a direct bearing on what you learn. -- Dr. Ralph G. Nichols

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