Wedding Business Advice

2019 State of The Wedding Industry

Design by    Stefanie Miles   , photo by    Cameron Clark   .

Design by Stefanie Miles, photo by Cameron Clark.


Today I’m sharing my take on the business of weddings as it stands today. This is not a wedding style trend report (though I am totally here for the abundance of organic greenery replacing over-the-top florals thanks to Meghan Markle and Prince Harry’s wedding) nor does it touch on every detailed aspect of the $298 billion global wedding industry.

Instead, it is a high-level view of what I’ve seen happening with clients and other industry professionals, patterns I’ve noticed, changes in the luxury market, shifts in the economy and in generational consumer behavior and how they relate to the world of bridal, and so forth.

This post is long, so grab a cup of tea or, depending on your time zone, a glass of wine and let’s dive in:

Photo by    Cameron Clark   .

Photo by Cameron Clark.

#WedToo

While the #MeToo movement was officially started in 2006 by Tarana Burke, it is now at the forefront of conversations worldwide, including in the bridal industry.

81% of women and 43% of men have been sexually harassed, with 38% of women experiencing this harassment in the workplace. In the wedding industry, the number of women sexually harassed at work is 67%. This includes harassment by colleagues, wedding clients, and wedding guests.

The occurrence of harassment within the industry has been whispered about for decades, but this past year, thanks to the Me Too movement, more wedding professionals have been speaking up about it publicly. More pressure has been put on wedding business conference producers to keep predatory people off their speaker and sponsor lists. On the legal side of dealing with clients, more vendors are now including harassment clauses in their contracts to protect themselves and their staff.

These changes are long overdue.

Photo by    Cameron Clark   .

Photo by Cameron Clark.

Luxe Love, Young Love

In 2017, 85% of global luxury growth was driven by millennials and Gen Z. Eighty-five-percent.

Luxury represents something different to Gen Zers (born 2001 and after) than it does to their older cohorts, including millennials. While millennials (the oldest of whom turn 40 this year) value the heritage and artisanal aspects luxury provides and Gen X values the status of individual achievement that allow them to afford luxury goods, Gen Z values the access to an inclusive community that exclusive luxury can provide.

Exclusive goods and services providing inclusivity can seem like an oxymoron, but it’s not. In a sense this isn’t much different than what country club memberships offer — access to an inclusive yet exclusive group of people. Yet, while older generations place most of the weight on the price tag of exclusive-yet-inclusive luxury, Gen Z places more weight on the scarcity of that luxury.

For an example of this, look towards the brand Supreme. While they are considered a luxury brand, their lower priced ($50 or less) items sell out just as quickly. Once they’re sold out, they don’t make more. If you have a product with the Supreme logo, you are included in the group, no matter the price tag of your specific item.

Hasan Minhaj has a deeper dive into Supreme, if you’re unfamiliar with them and want to get up to speed:

Click here to view video if you are reading this post via email or RSS feed.

As more Gen Zers begin to get married, you will notice that they won’t respond to your marketing that you just revamped to target millennials. They won’t focus on whether or not they could see you as a friend, like millennials do – Gen Z wants to know whether or not your clients are people they could potentially be friends with. They not only look to what you bring to the table in terms of expertise and personality, they look at the entire community you are building through your company culture. And if you are in the luxury space, they want you because you are hard to get, not solely because you are expensive. They want to be a part of the exclusive-yet-inclusive authentic community you have cultivated.

• • •


The oldest of the Gen Zers are also the kids of the “mommy blogger” and “Instagram mom” generation. As a result of their personal lives being splashed across the Internet for clicks, likes, and sponsorships, often without their knowledge and/or consent, Gen Zers value their privacy more than the older generations do. They are more guarded, even if it doesn’t appear that way. They do not want to be in your Stories, and it has nothing to do with being angsty teens.

Even the Gen Zers angling for their own Instagram stardom (where sponsorships are the new status symbol), take a very heavily curated approach, making sure that what they present is not everything, and keeping the real stuff for private friend Instagram groups, “finstagram” accounts, and Twitter group DMs (just as Gen X prefers Facebook, Gen Z increasingly prefers Twitter, considering Facebook to be “for the olds”).

Because of this value for privacy, Gen Zers will not want their weddings published or posted across social media the same way millennials and Gen Xers do. This will be a point of wedding planning tension between Gen Z couples and their Gen X/millennial parents.

Just as you needed two separate marketing strategies to target both millennial and Gen X clients, you will need two separate marketing strategies to target both Gen Z and millennial clients.

Photo by    Cameron Clark   .

Photo by Cameron Clark.

A Growing Discontent With “Education As Usual”

Around the world, wedding business conferences struggled to sell tickets, with many offering behind-the-scenes comped registrations to fill seats, allowing them to avoid the appearance of disinterest or irrelevancy and increasing social media updates as trade for attendance. While conference producers have always employed this strategic move, it happened more this past year than in the past decade.

There are three main reasons for this:

First, there is more saturation in the wedding education category. More people are launching workshops and conferences – some qualified, some not. Conferences are also competing more with alternate educational opportunities like online courses and mastermind groups (ranging from $300-$25,000+ a year).

Second, as the general economy is booming for some, but not so much for the majority, the overall wedding industry has been in uncertain waters, with qualified leads slowing and couples moving towards longer engagements again. As budgets and revenues tighten, wedding vendors are looking more closely at how and where they want to spend their education budget. Many are choosing to focus on one main conference annually instead of attending multiple. There has also been a wider focus on strategic relationship networking rather than meeting as many people as possible in the hopes that something pans out. Wedding pros want a community they can count on and continue to nurture once they return home. They want like-minded people who they can relate to with their challenges and call on when they need a sounding board or extra set of experienced hands.

Third, wedding pros are tired of the “same old, same old” when it comes to educational events. Same speakers, same attendee cliques, same curriculum, same insights from books they’ve already read. Instead, they are increasingly asking for conferences with a tightly curated list of true experts rather than a laundry list of speakers. They want a focus on bread and butter sessions, meaningful inspiration, and less of the “look at me” presentations. If they are going to make a several-thousand dollar financial investment and spend time away from their families, they expect to be primarily educated, not primarily entertained. Wedding pros attending conferences and workshops are craving real ROI over ego ROI more than ever.

• • •

I hesitate to call diversity a “hot topic” because it has always been a hot topic. Maybe the difference now is that more people are forced to pay attention because more people now have the power and options to spend their advertising and education dollars elsewhere.

In conferences and workshops, there has been a demand not just for more diversity on the speaker lineups, but for more conversations on the related issues from the main stage. People are seeking authenticity in these conversations. They want to hear speakers discuss how issues of race impact weddings and learn how to handle unique planning challenges that crop up. For example: how to choose destinations that are more inclusive and welcoming to specific race and cultural backgrounds. No one wants to hire a planner who doesn’t know that a certain town in a popular destination has a reputation for racism or bigotry against their client’s heritage or worldview and no one wants their 200 guests to deal with that while attending their wedding. These are the types of real-world problems modern wedding pros are expected to be experts in yet very few conference producers are comfortable tackling them.

Wedding professionals are also looking for non-Western based cultural diversity in the educational content offered. A few years ago, I was the keynote speaker at a conference that had a main stage panel on how to best market to and work with clients having arranged marriages. Topics like these have been one reason people working in destination weddings are increasingly seeking out business conferences produced outside of North America and Europe. The wedding industry is global, talent is literally everywhere, and more people are stepping up to fill the needs that Western-focused business conferences haven’t been meeting.

(If you’re considering investing in wedding education in 2019, here are 5 questions to ask when deciding if a wedding conference is worth it.)

Photo by    Cameron Clark   .

Photo by Cameron Clark.

Media Matters

So much has happened in the world of wedding media over the last year, most notably WeddingWire’s acquisition of XO Group – parent company of The Knot – for $933 million. In other industry-wide news, Oath announced it would be closing Style Me Pretty, which was then reacquired and relaunched by Abby and Tait Larson, the site’s original founders. Southern Weddings magazine announced it would be closing and Martha Stewart Weddings announced it was turning its focus to digital and only producing one special print edition annually.

While wedding media is not the gatekeeper it once was, the third-party credibility it can lend still matters (even if it doesn’t actually help your SEO). Getting published may not send as many direct leads as it used to, but it does help tip the scale in your favor when being compared to other equally talented wedding pros who may not have as many press features.

• • •


As Facebook continues to reel from its myriad scandals
(everything from their mishandling of the Russian government’s interference in the 2016 US election to lying about and inflating video metrics to giving 150 companies including Netflix access to your private messages to executives green-lighting anti-Semitic PR messaging against people who spoke out against the company), it is increasingly turning to Instagram to make up for lost revenue (it finished 2018 with a 25% drop in stock price for the year).

If you feel like you’ve been seeing ads every fourth or fifth photo, in both your Instagram feed and in Stories, it’s because you have. If you feel like your reach and engagement has dropped, it’s because it has. Remember when Facebook changed their business page algorithms so that you’d have to pay to promote your posts to get seen by the same number of people you used to reach organically? They are applying that same strategy to Instagram.

And just when you’ve signed up for the latest online course on beating the algorithm, they will change it again.

• • •


Instagram Fatigue is growing.
People are tired of perfection, of perfectly curated imperfection (what I call “fauxthenticity”), of everything and everyone’s work looking the same same same. But Instagram still drives leads (though that number is dropping), so wedding pros continue to use it, becoming increasingly jaded, turning elsewhere for creative inspiration, and taking “detoxes” when they feel they need (and can afford) to.

Pinterest is still the top driver of social media traffic for weddings.
It has held this title for years. And let’s settle this debate: Yes, Pinterest is social media. Yes, it is a visual search engine. It is both. You need to approach it as both, creating a strategy that takes both unique circumstances into account. (And if you are detoxing social media, you need to detox Pinterest as well, because it triggers the pleasure centers in the brain the same way Instagram and Facebook do.)

My advice? Make the most out of Instagram, Stories, Facebook, and other social media platforms and features while they are still valuable, but don’t put all your eggs in their respective baskets. Social media is the house you rent. Your website, blog, and newsletter are the house you own. Make the house you rent work for you, but make your primary focus building equity in the house you own.

Wedding at    Amangiri   . Photo by    Cameron Clark   .

Wedding at Amangiri. Photo by Cameron Clark.

Destination: Big Business

Destination weddings continue to hold at about 25% of the global wedding market, with the number occurring outside the US continuing to increase, and the number occurring inside the US continuing to drop.

This shift occurred largely because of the Trump administration’s travel ban, leaving couples nervous about dealing with (or making their guests deal with) the uncertainty of US customs, and opting to get married elsewhere instead. Remember, millennials value making sure their guests feel comfortable and have a great experience overall. Choosing to avoid the United States as a wedding destination is easier than dealing with the anxiety of whether or not friends and family might get hassled as they get off a plane. This shift is obviously good news for the markets that have seen a bump in destination wedding business over the past two years, namely Mexico, Italy, Spain, Turkey, and Japan.

Several countries have begun to (or continue to) crack down on outside destination wedding professionals without work visas, most notably in Costa Rica, the Dominican Republic, Columbia, Thailand, Indonesia (with an emphasis on wedding pros headed to Bali), Japan, and India.

• • •


Even with travel logistics becoming more of a consideration for couples, we will continue to see the concept of GLOCAL weddings grow,
especially after Priyanka Chopra and Nick Jonas’s wedding. While the main wedding took place in Priyanka’s home country of India (where she is easily the more famous of the two) and they opted to work with Mumbai-based planner Aditya Motwane, they also brought in wedding vendors from other parts of the globe, such as photographer Jose Villa and wedding filmmaker Caleb Jordan Lee.

Because the world is more connected than ever, and couples can find the best talents anywhere thanks to social media, they are increasingly opting to combine global and local (GLOCAL) vendors for their weddings, whether local refers to the place they call home or local to their destination. It is becoming more rare to plan a wedding comprised of 100% local wedding pros.

Getting Tech-Wise

Wedding tech is still the fastest growing segment of the wedding industry (it has been for the past five years), but not without its pitfalls.

As some wedding tech companies that burst on the scene several years ago – armed with millions in VC funding – ended up laying off staff and quietly closing their doors over the past 18 months, investors are starting to take a closer look at the realities of the industry. They are doing more due diligence than they’ve done in the past, rather than taking hopeful industry disruptors at their word.

The two biggest hindrances to success in the wedding tech space continue to be a lack of awareness, education, and respect for the history of the industry and the people and ideas that paved the way, and a lack of understanding of the true consumer behavior of brides and grooms. While anecdotal experiences can be useful as the spark for a business idea, the success and longevity of the business idea require that founders dive deeper.

Design by    Imoni Events    at the    Royal Palms   . Photo by    Cameron Clark   .

Design by Imoni Events at the Royal Palms. Photo by Cameron Clark.

The Tough Realities of Tariffs

Tariff is simply a fancy word for a tax on imports or exports and if you are a creative artist in any capacity, your business will be affected by the 10% tariff the Trump administration imposed on billions of dollars worth of Chinese imports this past September (the rate was supposed to rise to 25% on January 1st, but the two countries have agreed to hold off on the increase until March 2019).

Tariffs are affecting the import costs of pretty much every product that goes into making a wedding happen. Even if the end product is assembled in the United States, many of the source materials come from China.

For example, chiavari chairs now cost 10% more for furniture rental companies to import, and may cost 25% more come March. These costs ultimately get passed to the bride and groom, which means that either their design budget won’t stretch as far, or they’ll choose to splurge in this area and cut back on other vendor categories (photography, invitations, music, etc).

Here are just a few of the wedding-related materials and products that will be impacted by these new tariffs: letterpress machines, engraving plates, stamping foils, stationery (glassine, embossed paper, photo paper, etc), inks, dyes, paints, pigments, cameras and camera parts, film, power generators used for tented weddings and outdoor events, compressors, hydraulic lifts, and other tools used in event production and installation, hair products, gifting products and materials, vinyl, wall and ceiling coverings, dance floor materials, wedding apparel and fabrics, upholstery, leather, and floral containers.

You can download the full list of import products impacted by these tariffs here.

• • •


Across the pond from the US, Brexit is likely to affect floral imports, driving costs up, which in turn will force couples who value flowers the most to cut back in other supplier and vendor categories. Again, this means that the price of wedding flowers could very well affect you as a caterer, photographer, or invitation designer.

Some feel that Brexit’s impact has already begun, even though it has not yet officially been implemented and still faces a fight. Many British wedding suppliers have seen their costs go up, in turn pricing them out of the budgets of their target brides and grooms.


• • •

Even if you hate politics or don’t consider yourself a political person, the policies and laws that get implemented affect your business in a very real way, no matter what side of the aisle you fall on. If you never pay attention to the news, consider checking in at least once a week, so you can keep your thumb on what may impact you, even indirectly, in the future. Pay attention to your supply chain and the supply chain of the products you use and depend on. This will help you better plan and prevent you from getting caught off guard.

Photo by    Cameron Clark   .

Photo by Cameron Clark.

The Wedding Industry Is Still Recession-Proof

If you are feeling the pinch from economic and political uncertainty over the past two years, you’re in good company. Many wedding pros are feeling the same way and you are definitely not alone.

The good news is that people will still get married, and in that sense, the industry is recession-proof. Couples may have longer engagements to save more or to keep an eye on their stock market and other investments, they may place a heavier priority on where they spend their wedding budgets, but they will still tie the knot.

The challenge for you as a wedding professional will be to market and sell your true value more clearly than ever. To show why your particular brand and talents are vital to their day. You want to be the area they choose to splurge in, if they are forced to cut back in others. Being the favored go-to of a planner or venue will not be enough. Being the most-published vendor will not be enough. Being the “celebrity wedding artist” everyone recognizes will not be enough.

• • •


To thrive in the coming years in this ever-changing industry, here are a few things you’ll need to do:

Get super clear on what your brand is about and adjust your messaging accordingly.

Diversify your marketing and play the long-game by building equity in the brand house you own.

Cultivate an inclusive community that authentically cares about something beyond themselves.

Don’t buy into your own hype and don’t assume your popularity will last forever, especially if you’re one of the current industry it-girls (or it-guys).

Acknowledge that true experts never stop learning and work relentlessly on pushing yourself to be better.

Pay attention to what’s happening in the world so that you can adjust your business plan as needed.

Working “smarter not harder” is not a thing. You need both.

The wedding industry is a dream job, and we need what you bring the table.

The Splendid Five with the Founder of Plum Pretty Sugar

The Splendid Five asks the same five questions of a different wedding or creative professional each Friday.

Today we’re meeting Charlotte Hale, who dreamt up and created the ‘getting ready’ category of bridal and bridesmaid fashion apparel when she founded Plum Pretty Sugar in 2009.

Name: Charlotte Hale
Company Name: Plum Pretty Sugar
Wedding Industry Segment: Bridal Fashion
Years in Industry: 9
Location: Southern California
Website: plumprettysugar.com
Instagram: @plumprettysugar

New release available at    BHLDN   .

New release available at BHLDN.

1. How did you get started in the wedding industry?

When I created Plum Pretty Sugar almost a decade ago, in 2009, I originally concepted it as a lifestyle brand that focused on sleepwear, home décor, and eventually apparel. I knew from a previous business I had that robes would be integral to the sleepwear portion of the company. Keeping in mind that bridal ‘getting ready’ didn’t exist – there weren’t any bridesmaid robes, bridesmaids pajamas, bridal robes – I strategically set out to determine product use categories wherein women could potentially wear robes. I dug in and came out with a new idea: brides the morning of their wedding and bridesmaids!

The marketer in me intrinsically knew I could create a new usage while also expanding the wedding festivities into a morning prep period. I believed I could create and maximize opportunities for friendship, family, and bonding that would be well-received by brides. And so started what is now the bridal getting ready category within the wedding industry. 

Photo by    Jon Cu

Photo by Jon Cu

2. How has the industry changed since you started?

The wedding and bridal industry has changed drastically since Plum Pretty Sugar began in 2009. Ten years ago the industry centered around bridal magazines, bridal books, and less than ten blogs. Social media was limited to Facebook which wasn’t used for business at the time and it pre-dated the rise of influencer. 2018 is a different landscape entirely.

The bridal client is also extremely different. She is primarily a millennial and her desires and expectations are disparate to the Gen Xer that proceeded her. She grew up in a socially networked world and seeks and discovers information about all things, including her wedding, differently.

She also consumes it differently. Her wedding is meant very often for the public eye and the connections she’s fostered throughout social media and she therefore seeks products and experiences for reasons we couldn’t have imagined a decade ago. Therein we see both the product and experiential trends that feed this consumption.

It’s been interesting to be a part of it. Often as a CEO I don’t realize it’s changing until we look back. We’re so accustomed to change at Plum Pretty Sugar, it is nearly routine. And that’s what makes it exciting.

3. What was the biggest lesson you learned early on in your business?

There have been so many lessons but the one that still stands out, mainly because I’m still working on it, is managing criticism, dis-believers, trolls, and unkind people in general. When you start a business, and develop a category especially, there are many naysayers who don’t understand and are unable or unwilling to see the vision, or are, frankly, just mean. I’ve learned to surround myself with a team that protects me, which in turn allows me to move the brand vision and the company forward without being halted by ill will. With that comes a knowing of clearly understanding my strengths, my weaknesses, and pushes me to define and right them within the company directive.

The Plum Pretty Sugar office. Photo by    Taylor Cole

The Plum Pretty Sugar office. Photo by Taylor Cole

4. What is the biggest lesson you've learned in the past few years?

I have learned to trust. I’ve learned to allow others in and to let them spread their wings and their voice and really develop their skill set within Plum Pretty Sugar. I’ve learned to look at the business through their lens and in doing so have it has both challenged me and the business to become stronger in perhaps ways I hadn’t initially thought or predicted. I’ve also learned that I as a human, a business owner, a wife, and a mom . . . I can only do so many things. That I do have a maximum regardless of the ongoing lists, ideas, and opportunities in my mind’s eye and on paper. I’ve learned to prioritize and to delegate and to let others soar with them.

Photo by    Jose Villa

Photo by Jose Villa

5. What one piece of advice would you give to another entrepreneur on sticking it out in a competitive industry?

I think all industries these days are competitive. It’s a normal part of doing business. The idea, the thinking, and the stress around “competitive” I don’t believe will get you anywhere. I recommend staying true to your vision – but first having a vision . . . an authentic, non copycat vision – and following it through. Make thoughtful decisions, listen to your gut, don’t get side tracked. Be honest with yourself about what you’re seeking to achieve and what’s working and what’s not. What works for you may be entirely different than someone else. Stay on course. Focus and be kind.

The Splendid Five with a Wedding Boutique Owner in West Virginia

The Splendid Five asks the same five questions of a different wedding or creative professional each Friday.

Photo by    Keith Cephus

Photo by Keith Cephus

Today, we’re meeting Belle Manjong, an attorney-turned-wedding professional. Belle offers wedding planning and floral design services and also owns a retail bridal boutique in downtown Charleston, West Virginia.

Name: Belle Manjong
Company Name: Boutique by B.Belle Events
Wedding Industry Segment: Bridal Fashion Retail / Wedding Planning + Floral
Years in Industry: 13
Location: Charleston, West Virginia
Website: bbelleevents.com
Instagram: @boutiquebybelle

1. How did you get started in the wedding industry?

I began in the industry as an event planner. As an associate at a large corporate law firm that stressed community service and engagement, I sat on a number of boards of non-profit organizations. I found myself gravitating toward fundraising events, particularly the formal galas. With the assistance of committee members, the first gala chaired was the most successful in the fifty plus years of the organization and very well received. In fact, I has hired for my first wedding event at that gala. After years of moonlighting, I left the legal profession to in order to fully commit myself to event planning which I found far more fulfilling. Seven years ago, we added a floral department and five years ago, added an experiential bridal boutique.  

Promo film for The Boutique by B.Belle Events by Filmanatixclick here to view film if reading via RSS or email subscription

2. How has the industry changed since you started?

The industry has far may more options. As far as innovations, it is constantly changing with new, fresher, more exciting ideas and production. However, the saturation of the market and lack of need of accreditation of any sort means the prevalence of fly-by-night operations is even greater. I feel that with each passing year, there are new layers and ideas brides and grooms can incorporate into their special day: from invitations; wedding gowns, suits and tuxes; to food options; design and decor. There is always a new, interesting twist that can be brought to the table. 

3. What was the biggest lesson you learned early on in your business?

You are only as good as your most recent event. This is not an industry in which one rests on their laurels — the envelope is constantly being pushed and one can always do better. Ideas are plentiful, mastery and execution make all the difference. It’s an industry of love and people: if one does it only because they think its fun and can make lots of money without recognition of the human element, the humanity, one will surely fail or be miserable working in the industry.

Keyshia Ka’oir’s    bridal party in    Christopher Paunil    gowns from The Boutique by B.Belle Events.

Keyshia Ka’oir’s bridal party in Christopher Paunil gowns from The Boutique by B.Belle Events.

4. What is the biggest lesson you've learned in the past few years?

Only your clients truly matter — do great work, remain humble, and constantly push to do and better for your client — and if they are happy you will always be able to do what you love. People genuinely want to be helpful and they do so with referrals and become your ambassador. Also, being yourself and infusing yourself is everything — avoid copying — take great ideas and make them your own with your own twist.

5. What one piece of advice would you give to another entrepreneur on sticking it out in a competitive industry?

Success is slow and steady. You determine your personal success, and if you base it on the content of your bank account, you may never fully succeed in the conventional way that success is defined. For me, I have learned that what is most important is about being significant. Was I a significant force to my clients, to someone? Did I help someone realize a dream or vision in a way that they will always treasure it?

Also, look over your shoulder, not to compete, but to better yourself. You are your most valuable asset, no one can be you or have your ideas.