The right words at the wrong time are the wrong words.
Sometimes the best way to communicate love when someone is going through a hard time is to listen, pour them a glass of wine or a cup of tea, and curl up on the sofa to re-watch the worst season of The Bachelor ever.
There will be time later on to give your pep-talk. Knowing when to keep it to yourself is a key to communicating well.
#GetSplendid offers tips designed to make your business and life a little more splendid, day by day. Our theme for March is 'Communication.'